API Logo Nonconformance Reporting (NCR)
Certification Programs    
API works diligently to identify qualified suppliers of products and services used in the oil and natural gas industry. Organizations around the world rely on API’s recognition of these suppliers when making purchasing decisions. When purchasers find API certified suppliers not in compliance with the applicable standards, API wants to know. This website is designed to allow purchasers to report suppliers of nonconforming products and services.

First, identify the API ‘Specification’ or management system standard. If there are multiple nonconformances, please send separate NCR reports for each. Without identifying the API specification or management system standard, you cannot continue to the next question.

Second, for API product specifications, please identify the ‘Product’ within the API specification that is nonconforming. For management system standards, a “placeholder” product will be indicated.

Third, API provides a list of ‘Certified suppliers’ to choose from. The supplier should be listed here. If not, please identify the supplier in the next field.

API thanks you for taking the time to make this report. If you need to speak directly with a representative from the Training and Certification Programs, please contact Don Whittaker at whittakerd@api.org or 202-682-8263.
 

Description of Nonconforming Product or Service

Specification:
Product:
Supplier:      
    If the supplier is not in the pick list above, please enter the company name below.
   
 
Date of Purchase:   Click here to pick the date (MM/DD/YYYY)
Number of Products Purchased:
Number of Products Nonconforming:
Date Nonconformance Discovered:   Click here to pick the date (MM/DD/YYYY)
Description of Nonconformance:

Your Contact Information

Company Name:
Contact Name:
Email Address:
Phone Number:

Comments (optional)

Comments:
Check the box if you would like API to contact you regarding this submission:
 
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